Privacy Policy

Effective Date: 31.07.2025
Platform: Instant.Space Booking Engine
Operator: Venues and Services Management S.R.L.

1. WHO WE ARE

This Privacy Policy applies to the processing of personal data by Venues and Services Management S.R.L., operator of the Booking Engine Instant.Space, acting on behalf of Continental Hotels SA.

We are committed to protecting your data in accordance with the EU General Data Protection Regulation (GDPR).

2. WHAT PERSONAL DATA WE COLLECT

We may collect the following categories of data:

Identity data: full name, company name (if applicable).

Contact data: email address.

Account data: login credentials, preferences.

Booking data: venue selected, date/time, services booked.

Technical data: browser, IP address, device info, cookies.

Communication data: messages sent via the platform.

3. WHY WE PROCESS YOUR DATA

We process your data to:

Provide access to and manage the Booking Engine.

Facilitate event bookings and user communications.

Ensure account security and customer support.

Fulfill legal and contractual obligations.

4. LEGAL GROUNDS FOR PROCESSING

Our processing is based on:

Consent (for newsletters or marketing).

Contract performance (e.g., bookings).

Legal obligation (e.g., invoicing, tax).

Legitimate interest (e.g., platform security, analytics).

5. DATA SHARING

We may share your data with:

Venue Operators, for the execution of your booking.

Payment processors, for handling transactions.

IT providers, for platform maintenance.

Public authorities, if legally required.

6. DATA RETENTION

We keep your data:

As long as your account remains active.

As needed to comply with applicable legal, accounting, or tax obligations.

7. DATA SECURITY

We apply strict technical and organizational safeguards to prevent unauthorized access or misuse of your personal data.

8. INTERNATIONAL TRANSFERS

We aim to process all data within the European Union. If data is transferred outside the EU, we will ensure an adequate level of protection in line with GDPR requirements.

9. YOUR RIGHTS UNDER GDPR

You have the right to:

Access your personal data.

Request rectification or deletion.

Object to or restrict processing.

Port your data to another provider.

Withdraw consent at any time.

Lodge a complaint with ANSPDCP (www.dataprotection.ro).

10. COOKIES

We use cookies to:

Enable functionality (e.g., remembering filters).

Improve performance and analytics.

You can manage cookie preferences in your browser settings.

11. CONTACT US

For questions or privacy-related requests, please contact:
contact@instant.space
Venues and Services Management S.R.L., 43 Primăverii, Bușteni, Prahova, Romania